Connect communication tools

Set up the providers BOS will use for email, SMS, calls, meetings, files, and team notifications. For launch, these are connection foundations and planned integration priorities.

Budget-friendly communication strategy

BOS should help users control outreach costs. Twilio will power real SMS, calls, replies, and logging, but users should also have a low-cost manual option.

Launch-safe approach: draft a text in BOS, copy it to your phone, send it manually, and log the activity. Paid SMS sending should show estimated cost and require review before sending.

Email providers

Gmail / Google Workspace

Priority

Connect Gmail or Google Workspace to draft, review, approve, and eventually send email from BOS.

Outlook / Microsoft 365

Planned

Future support for Microsoft email accounts and business inboxes.

SMTP / Custom Email

Planned

Allow users to connect custom sending domains or existing email infrastructure.

Resend

Planned

Optional transactional or campaign email provider for scalable sending workflows.

Google Workspace priority

BOS should prioritize Google Workspace first so users can connect business email, scheduling, meetings, files, spreadsheets, and slide assets.

Gmail

Google Calendar

Google Meet

Google Drive

Google Sheets

Google Slides

Open Google Workspace setup

Phone and texting

Twilio SMS

Planned

Send and log text messages from lead, contact, campaign, and follow-up workflows.

Twilio Voice

Planned

Support phone outreach, call logging, and future call workflow automation.

Team communication

Slack

Planned

Send team notifications, approvals, and campaign updates into Slack channels.

Google Chat

Planned

Support Google Workspace team communication and internal notifications.

Discord

Planned

Support community/team notification workflows for organizations that use Discord.

Meetings, scheduling, and approval-safe sending

Google Meet

Planned meeting links for follow-ups, demos, sales calls, and team collaboration.

Google Calendar / Calendly

Planned scheduling support for tasks, follow-ups, meetings, and appointment links.

Review before sending

BOS should draft messages first, let users review or edit, and require approval before sending emails, texts, or social posts.